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Initially spoke with Katie who was more then pleasant and accommodating with scheduling an appointment around my crazy schedule. Mark the technician was very professional and diagnosed the problem and repaired the issue within 30 minutes. I would highly recommend Hearth Healers to anybody that has any fireplace issues.
Came within 2 hours of my calling. Service man took off his shoes before he entered my home. He was polite and fixed my problem immediately!
Whether I needed my unit serviced or just had a question, you have always been 100% professional and helpful. From Rose, in the office to Mark, the service technician I've always been 100% satisfied. THANKS
As the second owner at Meadowbrook Pointe I was happy to receive the circular you sent re: the
special to service the gas fireplace. Caleb found that the "Logs " were in backwards and explained how the fireplace worked and how it should be maintained. Having no info after purchasing my Villa It was a blessing in disguise to have the service available with a knowledgeable worker! Kudos to all!!!!